ProfitZoom is the only field service software platform offering online and offline capabilities so field technicians can work anywhere uninterrupted by service signal. ProfitZoom Mobile integrates your back-office information directly with your mobile field technicians who can perform daily tasks on familiar iOS and Android mobile phones and tablets. If their signal ever drops, their work remains on the device, allowing them to continue progressing throughout their workday. When the technician comes into a good signal area, their completed work is communicated to the server, and any updates are downloaded to the mobile device. This unique capability of ProfitZoom Mobile will enable your technicians to have fewer interruptions in their workday seeking signal, calling in to the office, or resorting to paper forms.
||Definitely the mobile app, that’s going to be very helpful for our technicians, with their phones and tablets…doing work orders, completing services, and being able to bill a lot faster.|
|Becki Summerfeld, Assistant Controller
Nardini Fire Equipment, ND, ProfitZoom customer
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FIELD TECH INDEPENDENCE
ProfitZoom Mobile keeps your field technicians informed and connected so they can complete their jobs more efficiently and independently. The technicians are most valuable to your organization when they are out in the field doing the installations, inspections, and repairs. With the truck being treated as an inventory location, the tech can remain in the field for days at a time, with a fully interactive schedule list. GPS tracking lets you know where the techs are throughout the day, saving you time and money. Overnight repair and emergency orders can be effortlessly created on the fly and without the back office being involved in the process. When the office is closed, your business can still provide the necessary solutions for your customers.
EFFICIENT SERVICE VISIT
Everything you need for a successful service visit is at your fingertips. The speed of ProfitZoom Mobile allows invoices to go out almost immediately as the service is completed. This results in increased cash flow, shorter Days Sales Outstanding and increased customer satisfaction.
While on site, technicians gather photos, notes, and digital inspections documents. Forms, customized to benefit your specific business, can be filled in with point-and-clicks. ProfitZoom Mobile ensures you are pricing each part and service properly with our real-time customer-specific pricing, optionally allowing the technician to override price. When you are done at the site, gather approval signatures, payment, and even labor time efforts to send to the back office for final review.
Contact us to learn more about how ProfitZoom Mobile can make your field technicians happier and more efficient.