A Better Way to Get Paid In an industry built on recurring safety and trust, the payment process shouldn't feel like a chore. If you're still chasing down paper checks or manually taking card numbers over the phone, you’re creating payment friction for your customers...

The "Silo" Problem In many fire protection and life safety offices, the service department and the accounting department live on two different islands. You might have a great system for field work, but if your financial data lives in a "silo"—like a separate bank...

Phone calls and invoice requests drain office time. Learn how a customer portal helps fire protection teams reduce interruptions, improve transparency, and get paid faster.

When business feels unpredictable, you need more than numbers. Where did the profit go on that big install job? Why did one branch outperform the others this month? Are your purchasing habits helping you, or quietly draining your margins? For many Fire and Life Safety...

When your revenue depends on recurring inspections and service agreements, as it often does in the Fire and Life Safety industry, you can’t afford to fly blind. You need to know what’s coming in, what’s already billed, and what you can recognize this month all without...

Still stitching your business together with apps that don’t talk to each other? There’s a better way. Many fire protection companies still rely on a patchwork of apps to run their business. One app handles accounting. Another handles scheduling. A few documents live...

We were thrilled to welcome clients from across the country to the 2025 PZ User Conference! Held October 9–10 at the Paramount Ballroom in Atlanta, the two-day event brought together service managers, executives, and field leaders for hands-on sessions, platform...

When something goes wrong financially, it rarely shows up as a big red alert. It starts as a buried ticket that never got billed. Or a job that overran its estimate three weeks ago. Or a service order that felt profitable until the real costs hit. The truth is, most...

Ever felt like your project is almost done but the billing, materials, or job closeout are still a mess? You are not alone. In fire protection, running multi-phase jobs means spinning plates, tracking inventory, staying ahead on billing, and making sure your numbers...